9j77's Privacy Policy

1 Introduction & Scope

9j77 ("we", "our", "platform") provides a safe and reliable online gaming experience for users in Bangladesh. This privacy policy ("policy") explains how 9j77 collects your personal information, the purposes for which it is used, and the steps taken to ensure the security of your information.

By visiting our website (9j77.bar) or using any of our services, you are considered to have agreed to the terms of this policy. This policy is an integral part of our Terms & Conditions.

This policy applies only to individuals aged 21 or older. Minors may not use any of 9j77's services.

2 What Information We Collect

9j77 may collect the following categories of information:

2.1 Registration & Identity Information

• Full name and username
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Financial Transaction Information

• bKash, Nagad, or Rocket account numbers (for transaction verification)
• Deposit and withdrawal amounts and dates
• Transaction history and records

2.3 Technical & Device Information

• IP address and geographic location (approximate)
• Browser type and version
• Device type (mobile/desktop)
• Operating system information
• Cookies and session data

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotional offer usage
• Preferred games and activity types
• Duration of time spent on the platform

2.5 Communication Information

• Content of chat or email communication with the support team
• Details of complaints or inquiries

3 How We Collect Information

9j77 collects information in the following ways:

3.1 Information Provided Directly

We collect information you voluntarily provide when you create an account, log in, make a deposit or withdrawal, or contact us for support.

3.2 Automatically Collected Information

When you access the 9j77 platform, our servers automatically log certain technical information. This includes IP address, browser information, and the sequence of pages visited.

3.3 Cookies & Similar Technologies

We use cookies and local storage to help manage your session, save your preferences, and improve platform performance. You can control cookies through your browser settings, though disabling certain cookies may cause some platform features to not work correctly.

4 Purposes for Using Your Information

9j77 uses your information for the following purposes:

4.1 Service Delivery & Operations

• Ensuring account creation and management
• Processing deposit and withdrawal transactions
• Managing gaming activity and determining results
• Providing bonus and promotional benefits

4.2 Security & Fraud Prevention

• Identity verification and age confirmation
• Detecting unauthorized access and fraud
• Preventing multiple accounts and identifying banned users
• Complying with Anti-Money Laundering (AML) regulations

4.3 Service Improvement

• Analyzing platform performance and usability
• Personalizing the gaming experience
• Developing new features and services
• Displaying relevant offers and promotions

4.4 Customer Support

• Responding to questions and complaints
• Resolving technical issues
• Assisting with account recovery

4.5 Communications

• Sending important account or service-related notifications
• Security alerts and transaction confirmations
• Informing you of policy changes

5 Sharing Information with Third Parties

9j77 does not sell, rent, or commercially distribute your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third parties to provide services such as payment processing (bKash, Nagad, Rocket), cybersecurity, data analytics, and customer support. These partners are given limited access only to the information necessary to provide their services and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose necessary information in response to court orders or lawful requests from government or regulatory authorities. In such situations, we provide only the minimum information required to meet legal requirements.

5.3 Fraud Prevention

Information may be shared with relevant authorities to investigate active fraud, deception, or suspected money laundering activity.

5.4 Business Changes

In the event of a business restructuring, merger, or acquisition, user information may be transferred to the new entity, but the terms of this policy will continue to apply.

6 Data Security Practices

9j77 follows industry-standard practices to ensure the security of your information:

• SSL Encryption: All data transfers between your browser and our servers are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information such as passwords and financial details is stored using strong encryption algorithms.
• Access Controls: Only authorized staff are given limited access to user information on a need-to-know basis.
• Regular Audits: Our systems undergo regular security reviews and vulnerability assessments.
• Firewall & Security Monitoring: A 24-hour monitoring system is active to detect and prevent suspicious activity.
• Data Minimization: We collect only the information necessary to provide our services.

However, no technology system can guarantee complete security. Use a strong password to keep your account secure and do not share your login details with any third party.

7 Data Retention Period

9j77 retains your information for as long as your account is active or as needed to provide services. After an account is closed, information may be retained for the following reasons:

• To meet legal and regulatory obligations
• For dispute resolution and claims handling
• For fraud prevention and security purposes
• To maintain an audit trail of financial transactions

Once the required retention period ends, information is securely deleted or anonymized.

8 Your Rights

As a user of the 9j77 platform, you have the following rights:

8.1 Right to Access Information

You may request at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any information stored in your account is incomplete or incorrect, you may request a correction.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to delete information that is required to meet legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Withdrawal of Marketing Communications

You may opt out of promotional emails or notifications at any time. Opting out of core service notifications (transaction confirmations, security alerts) is not possible.

Contact the support team to exercise any of these rights.

9 Cookie Policy

Cookies are small text files stored on your device. 9j77 uses the following types of cookies:

• Essential Cookies: Required for managing login sessions and security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics to understand how the platform is used.

Cookies can be managed or deleted from your browser settings. Most browsers accept cookies automatically; refer to your browser's help section to make changes.

10 International Data Transfers

9j77 operates primarily to serve users in Bangladesh. Due to technical infrastructure requirements, data may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the standard of data protection is consistent with this policy.

11 Privacy of Minors

9j77 is for individuals aged 21 or older only. We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account by providing false information about their age, we will immediately close that account and delete the information collected.

9j77 may request additional documentation as needed for age verification.

12 Policy Changes & Updates

9j77 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify users in a timely manner.

Continuing to use the platform after any changes will be considered as your agreement to the terms of the revised policy. For this reason, we recommend that you review this policy regularly.

Even when the policy date changes, the "Last Updated" date at the top of the page will always reflect the most recent version.

13 Related Policies & Terms

This privacy policy should be read together with 9j77's other important policies:

• Terms & Conditions — Overall terms for using the service
• Responsible Gaming — Safe gaming guidelines and self-control tools
• FAQ — Answers to common questions